Every project changes shape once it hits real life. Life happens . People leave, phases change and eventually someone new is handed the wheel. And you hear the words every PM dreads 'not much to do - its all under control'. That’s when the real work begins, learning
When a vendor PM takes over a client project, the job isn’t just delivery — it’s diplomacy. The client’s watching, the team’s watching, and somewhere nearby, the Account Manager is quietly watching hardest of all. 1. The Hand You’re Actually Shaking When you inherit a client
You can tell when a project’s in trouble even before the metrics catch up. Everyone’s “green,” the schedule’s still intact — but people have gone quiet. You feel it in the air. Still, quiet isn’t the end it’s the signal that the project’s ready for
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Frameworks are great until your infrastructure moves faster than your diagrams. Here’s why tag-based mapping might be the smarter play in 2025 Over the last year I’ve rolled out a few IT Services and Governance layers. I was talking to a friend who’s a ServiceNow guru the
Understanding what type of project you’re really running — and how to engage the people who shape it Not every project is created equal, and treating them all the same is a quiet career-killer. If you can’t explain why the project exists — not just what it does — you’ll
The Moment of Realisation Every project manager hopes for a clean rollout, clear scope, working documentation, confident users. But sometimes you arrive mid-voyage and discover you’re already taking on water. No documentation. No real training. No functional experts. No authority. Just panic, fatigue, and a long trail of sunk
Working as a project manager (PM) on the vendor side presents a unique set of challenges and opportunities compared to traditional client-side project management. Vendor-side PMs play a crucial role in ensuring that the products or services their company provides meet the client's requirements, budget, and timeline. This
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Sharing lessons and tools for real world projects Workfriend.ai is the workbench, soapbox, and sometimes sandpit of Kevin Edwards. My goal is simple: share the kind of content I wish existed when I was starting out in delivery. This blog is about the real world of projects, what I’
What should you do when your stakeholders just aren’t getting along? Building relationships and avoiding conflict is usually the Project Manager’s go-to. Makes sense - there will always be more projects, and it’s wise to maintain the bridges you’ll need to walk over again. That’s
Meet the Panel Robert Cialdini – World-acclaimed psychologist and author of Influence and Pre-Suasion, who defined the “seven principles of persuasion”. Simon Sinek – Leadership expert, TED star, and bestselling author of Start With Why and Leaders Eat Last. Dan O’Connor – Communication coach, YouTuber, and author of Say This, Not That,
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Benchmarks are yesterday’s story, now GPT-5 is showing up as a day-to-day assistant. From Tool to Intern GPT-5 can still draft, code, and search like its predecessors, but the leap is in its ability to coordinate, use tools, and manage tasks in sequence. It’s less like a one-off
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New tech waves reward smart timing. From predictive analytics to GenAI copilots, here’s where the chips are landing - and which bets to place for 2026. My art teacher once told me I had enough to appreciate art, but I wasn’t going to be the next Picasso. She